A. Definitely! For extra links, Please call our parts department at our toll free number 866-631-0342 during regular business hours 8:30 am to 5:00 pm EST and we will gladly send you additional links, free of charge, with simple instructions on how you can easily add them to your bracelet. To remove links, please see the simple diagram on our instruction manual. Remember that your satisfaction is 100% guaranteed and thank you for reminding us that we don't live in a "one size fits all" kind of world. How boring that would be!

A. You can take your watch to a local jewelry store or watch repair shop to have your battery replaced. While we suggest that you use a mercury free battery, it is not absolutely necessary. Using a regular battery will not effect or harm your watch in any way. If you like you can place the used battery in an envelope and address it to Sprout Watch Co. 29-10 Thomson Avenue, 6Th Floor, Long Island City, NY 11101, Attn: Battery Recycle Dept. and we will be happy to properly recycle it for you. As a matter of fact, we recycle all of our used batteries so we will be thrilled to properly dispose of yours as well!

A. Absolutely! Please call our parts department at our toll free number 866-631-0342 during regular business hours 8:30 am to 5:00 pm EST and we will be glad to help you with a new band.

A. This is a question we get asked a lot. And the answer is, we source our Sprout watch components from all different places like Japan, China and the USA. We buy things like corn resin and watch movements from suppliers whom we feel are the best at what they do and who can offer us quality materials at competitive prices. In "shopping around" like this, we can keep Sprout watches at a very reasonable price so everyone can enjoy them!

A. Please see the simple diagram on our instructions manual for directions. If you still have questions, please call our customer service toll free number 866-631-0342 and we will be happy to "make time" for you (yes, pun intended).

A. We hope so! We are a very young brand but the interest in Sprout watches grows everyday. We currently have distribution in a number of countries including Italy and Dubai! If you would like further information, please e-mail us at info@sproutwatches.com and we will be happy to help you in any way we can.

A. Wow, we are blushing! Please e-mail us at info@sproutwatches.com and direct all comments regarding greatness to Marcella and Matt, all media/PR questions to Ashley, all service related questions to Blaine and any other issues not listed above to Drew (he gets a lot of flack but don't worry, he can take it) and we will be happy to answer all questions and/or comments.

A.

We can't tell you how many times we have been asked this question and the short answer is not yet. We have been working countless nights and weekends trying to get to the bottom of this technical issue, so you can get to the bottom of the ocean (or at least the community pool) while wearing your Sprout watch. Without going into too many details, we will tell you its not because we don't want to make a super water resistant dive watch. It's because by nature, biodegradable corn resin is a porous material and cannot be sealed as well as regular plastics. Of course we feel making slight sacrifices to be able to call ourselves eco-friendly is well worth it. We suggest you wear your watch proudly and please take it off if you are washing dishes, taking a shower or surfing the pacific (or any other ocean for that matter).

A.

First, if you are reading this, we are sorry to hear that you had a problem with your watch. We apologize profusely and want to do everything we can to make it better. There are no excuses for poor quality and we want to assure you that we are aware of the buckle issue. In fact, it was from the helpful comments of our valued customers that we became aware of the problem very early on. Because the process and materials used in making an eco-friendly watch like this are brand new, there was a significant learning curve on how to get the "secret corn resin formula" just right. We are happy to say that the formula is now much stronger and can sustain all kinds of day-to-day pressure. Please call our toll free number 866-631-0342 during regular business hours 8:30 am to 5:00 pm EST and we will be happy to send you a new buckle, free of charge, with simple instructions on how you can easily replace it. Remember that your satisfaction is 100% guaranteed.