We want you to be happy with your purchase from SPROUTWATCHES.COM
If you are not completely satisfied with your watch, you have 30 days to return it. We accept returns for SPROUTWATCHES.COM sales only. Purchases made from local stores must be returned to the original point of purchase.
To return a watch for credit, it must be in new condition. We cannot issue refunds for watches that show signs of use or that have been modified. If links are added or removed from the bracelet, we cannot accept the watch for return. If you purchased with a credit card the original purchase amount less shipping will be credited to your credit card.
Exchanges will be honored within 30 days of purchase. Watches returned for exchange must be in new condition. No refunds will be issued for even exchanges.
Please securely pack your watch in the original box with all original materials, manuals and warranty cards that came with the watch and mail to:
ATTN: Returns Dept.
60-15 Little Neck Parkway
Little Neck, NY 11362
For your protection we recommend you insure your return shipment. We cannot be held responsible for items that are not received. NO REFUNDS WILL BE ISSUED UNTIL MERCHANDISE IS RECEIVED
If you have questions or would like assistance with a return, please contact us toll free at (866) 631-0342
Monday- Thursday 8:30am-4:45pm Friday 8:30am - 3:30pm