WARRANTY

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Sprout Watches
Sprout Watches is an environmentally friendly timepiece which is designed to have the smallest possible impact on the earth and the environment. This eco-design strategy means that at least 80% of the materials used in this watch are low-impact, biodegradable, recyclable or renewable. The case, buckle and some of the inner parts are made from 100% Corn Resin , a material that will last a lifetime on your wrist but, because its made from corn, will biodegrade in a compost environment in only three years. The strap is made from all natural organic cotton, which good for our environment because it uses no harmful pesticides or fertilizers to grow. The dial is made from bamboo , possibly the most sustainable resource on Earth. The lens is mineral crystal, a naturally created material and the battery is non-toxic and mercury free. The box is made from at least 80% post consumer content and is completely recyclable. In total, we believe this all adds up to a truly unique, feel good eco-friendly experience and we hope you will too.

Dear Customer
Help your watch/jewelry retailer protect our environment by properly recycling the button cell battery in your watch. Professional jewelers and watch retailers are best equipped to replace the battery in your watch without damage to the watch case and movement inside. They have the specialized tools and experience to do the job right. Inexperienced people can scar the case and damage the water resistant seal thus voiding your warranty. It is important to recycle your watch battery in an environmentally safe way. Please recycle your watch battery properly. Your professional watch/jewelry retailer is the best person to do this for you. These professionals collect used batteries and recycle them through licensed waste management companies. Do our environment and your watch a favor. Ask your watch/ jewelry professional to replace your battery when it expires.

Limited Warranty
This EGC Watch is warranted to you, the owner, for your lifetime against all defects in material or workmanship. This warranty does not apply to normal wear and tear or abuse and excludes batteries, case, strap, crystal, or bracelet. In the event of a defect or malfunction of the movement within this period it will be repaired or replaced, at our option, provided that it is returned prepaid with a check or money order for $9.95 to cover the cost of handling and return postage. (This is not a repair charge.) DO NOT SEND CASH. No additional charge will be made unless additional servicing is necessary for reasons beyond our control such as accident, misuse, neglect or replacement of parts not warranted is required such as case, crystal, strap, bracelet or batteries in which event a moderate charge will be made. The movement of any timepiece requires periodic cleaning/timing which is not a defect and, as such not warranted. After one year from the date of purchase each cleaning/timing will be performed as required without charging a fee in excess of the specified $9.95 handling charge. The above remedy is exclusive. EGC shall not be liable for any incidental or consequential damages. Should any other part of your watch require repair, please use our Service Center for quick and inexpensive repairs on your watch. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. In the event of a problem with warranty service or performance, you may be able to go to Small Claims Court, a State Court or a Federal District Court.

Water Resistance
Yes, some of our watches are 165 ft water resistant so you can wear them while surfing, in a rainstorm in the tropics, and even while you are singing in the shower. To be sure the model you choose is water resistant, please be sure to check the product description. To view the new water resistant collection, please click here.

Changing the battery
Replace batteries when the watch becomes slow or does not operate. Replace with same or equivalent NOTE: Battery change should be performed by a qualified technician who should also check the condition of the gaskets at the same time. BATTERIES ARE NOT COVERED UNDER WARRANTY.

Use our nationwide service centers. You cannot return watch for service where it was purchased.
If your watch requires cleaning, lubrication, battery changing, or needs a crystal replaced, EGC approved Service Centers are available in your area. These repair facilities use EGC parts and components to assure quality and future performance. Free estimates are available in advance, should you need servicing or repairs not covered under the warranty. Repairs covered under the warranty may require proof of purchase, so retain the purchase receipt. Carefully pack your watch in a sturdy box (do not send in a gift box for same will not be returned) and mail to the nearest approved authorized service station. Because of possible loss, we recommend that you insure your watch, return receipt requested, when using the mail. If you do not receive a receipt within a reasonable time, start a tracer through the originating post office. Never include a special watch band or any other article of personal value in your shipment.

AUTHORIZED SERVICE CENTERS:

Erichs
5010 N.E. 99th Street
Attn: Erich Loewen
Vancouver, WA 98665
T (360) 573-7225
F (360) 576-5874
eilowen@msn.com
Shavers World
27326 Grand River
Attn: John Collins
Redford, MI 48240
T (313) 534-0736
F (313) 534-0737
Louis Neil
9831 Bustleton Ave.
Attn: Neil Ditcher
Philidelphia, PA 19115
T (215) 676-3729
Time Machine
2335 Honolulu Ave.
Attn: Carlos Caballo
Montrose, CA 91020
T (818) 249-6007
F (818) 249-9412
E. Gluck Service (In-Warranty Only)
60-15 Little Neck Parkway
ATTN: Service Dept.
Little Neck, NY 11362
T (866) 631-0342
 

 

Setting Features of your Sprout Multi-Function Watch
1. To advance the hour and minutes, pull the crown out to position 2 when the second hand reaches the 12 oclock position so that the second hand stops there. Then set the hour and minute hands to the desired time. When setting the minute hand, put it 5 minutes later than the time to be set and turn it back to the correct time. Note that the 24 hour military sub dial time zone also changes at the time of setting. Make sure that the 24 hour military time zone corresponds to the correct AM/PM time. Push in crown when desired time is obtained 

2. To advance the day, pull the crown out to position 2 and turn clockwise. Each full 24 hour turn will advance the day zone by one full day. Make sure you then set the correct time with the corresponding 24 hour military time. Push in crown when desired day and correct time is obtained.

3. To advance the date, pull the crown out to position 1. Rotate crown counter clockwise to advance the date. Push in the crown when desired date is obtained. Do not set the date between 9PM and midnight as it will not change correctly.
 



Setting Features of your Sprout Watch
1. Pull out the crown all the way until it stops (position 2). The second hand will stop. Rotate the crown in either direction until the desired time is obtained.

2. Push crown back in all the way (position 1) to re-engage time keeping. Second hand will begin to move. NOTE: Never pull the crown when the watch is wet.



Watch Sizing- Adding/removing Links
You must first determine how many links need to be removed/added from the watch. Always check for arrows on the back of the watch links, so that you can follow the direction of the arrow for easy pin removal. Turn over the watch to look for arrows on the underside of the links, showing you which way you need to push the pin out of the link. Use a pin remover tool to push out the hair clip pin from the hole located on the side of the link. After the links are removed/added, simply follow these steps in reverse to re-assemble the bracelet.



SPECIFICATIONS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE FOR PRODUCT IMPROVEMENT, DESIGN MAY VARY DEPENDING ON THE MODEL.

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